Saturday, April 21, 2018
Search
  
Submit your own News for
inclusion in our Site.
Click here...
Breaking News
ZTE's Nubia Red Gaming Phone Released
LG Display's OLED Smartphone Screens Still Not Ready For Apple
Nintendo Labo Kits Now Available
June's VLSI Symposium Focuses on Next Generation Transistor Technology and MRAM
Samsung Not Interested in Nokia's Health Unit
ZTE Says Company's Survival at Risk
2nd Generation AMD Ryzen Desktop Processors Arrive to Offer Great Value
Lenovo Unveils New moto g6 and moto e5 Smartphones
Active Discussions
Which of these DVD media are the best, most durable?
How to back up a PS2 DL game
Copy a protected DVD?
roxio issues with xp pro
Help make DVDInfoPro better with dvdinfomantis!!!
menu making
Optiarc AD-7260S review
cdrw trouble
 Home > News > Mobiles > ACMA Fi...
Last 7 Days News : SU MO TU WE TH FR SA All News

Tuesday, January 24, 2012
ACMA Fines Nokia For Spam Texts


The Australian Communications and Media Authority (ACMA) have fined Nokia A$55,000 ($58,000) for spamming customers and said the Finnish company should change its text message (SMS) marketing.

ACMA, Australia's regulator for broadcasting, the internet, radiocommunications and telecommunications, commenced an investigation into the Finnish company's SMS marketing activity after complaints that customers could not work out how to unsubscribe from 'tips' sent by Nokia. In particular, the messages did not include details of how Nokia could be contacted, as required by Australia's Spam Act 2003.

ACMA's investigation found that while a number of the 'tips' provided customers with factual information about their mobile phone handsets, some of them amounted to promotion of Nokia's products and services, including mobile phone accessories, and that the messages therefore needed to include an unsubscribe facility.

"SMS allows businesses to reach their customers no matter where they are or what they are doing," said ACMA Acting Chairman, Richard Bean. "But with that opportunity come responsibilities under the Spam Act, including the obligation to include an unsubscribe facility in marketing messages."

In response to the ACMA's investigation, Nokia Corporation has undertaken to appoint an independent consultant to audit its systems and processes; develop a plan to carry out the independent consultant?s recommendations; train its employees engaged in SMS marketing about complying with the requirements of the Spam Act and finally, make a payment of A$55,000 ($58,000).

"Some businesses are still not getting SMS marketing right. The same rules apply to SMS marketing as for email marketing, and the same rules apply to all businesses, big and small," Mr Bean said.


Previous
Next
The Pirate Bay Introduces "Physibles"        All News        HP To Pay $425,000 Penalty for Failure to Immediately Report Laptop Batteries
LG Says Optimus LTE Records One Million Sales     Mobiles News      WiLAN Files Patent Infringement Suit Against RIM

Get RSS feed Easy Print E-Mail this Message

Related News
New Nokia Photonic Service Engine 3 Chipset Pushes Optical Network Capacity to Limits
‌MWC: New Nokia Phones Including Nokia 8 Sirocco Released
Nokia CEO Announces 5G Rollouts
Nokia ReefShark chipsets Deliver Performance Gain in 5G Networks
Nokia to Supply 5G Equipment to NTT DOCOMO
Upgraded Nokia 6 Packs More Power and RAM
Nokia, T-Mobile US and Intel Collaborate to bring T-Mobile's First Commercial Hardware Based 5G 28 GHz Cell on Air
Nokia and Huawei Sign Patent License Agreement
BlackBerry to Pay Nokia $137 Million in Contract Dispute
Nokia 2 With 4100mAh Battery Announced in India
Nokia Halts Development of the OZO VR Camera
New Nokia 3310 3G Coming in October

Most Popular News
 
Home | News | All News | Reviews | Articles | Guides | Download | Expert Area | Forum | Site Info
Site best viewed at 1024x768+ - CDRINFO.COM 1998-2018 - All rights reserved -
Privacy policy - Contact Us .