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Thursday, April 06, 2017
Facebook's Mobile Assistant M Now Offers Suggestions For Chatting


Facebook is launching suggestions from M to everyone in the US. M is an assistant in Messenger, powered by artificial intelligence.

M offers suggestions by popping into an open conversation to suggest relevant content and capabilities. Suggestions from M appear when it recognizes intent in a conversation and initially will include the following actions:

  • Sending stickers: M shares fun sticker suggestions for your daily life interactions like "Thank you"
  • M recognizes when people are discussing payments and gives them the option of easily sending or requesting money.
  • Sharing your location: M can suggest an option to share your location during a conversation.
  • Making plans: If people are talking about getting together, M helps coordinating a plan.
  • Starting a poll (in group conversations only): Have a hard time making decisions in a group? M lets you set a poll topic and vote in group conversations.
  • Getting a Ride: Talking about going somewhere? M suggests "Get A Ride" and shares an option of Lyft or Uber.

To experience M, chat with a friend or a group as you normally would. M may make a suggestion in a conversation relevant to one of the core actions listed above, and then the M logo and suggestion will appear. You always have the option to ignore or dismiss a suggestion if it's not helpful, and if you don't want M's assistance you can mute it in M settings.

M is launching today to all iOS and Android users in the US and will eventually roll out to other countries.



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