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Wednesday, March 01, 2017
Twitter To Use Algorithms to Tackle Abusive Content


Twitter on Wednesday announced that it will use algorithms to identify accounts as potentially engaging in abusive behavior.



Twitter and rivals like Facebook have long relied on users' reporting potential abuse for review. Twitter will still review user reports on potential abuse.

Twitter said it will limit the functionality of accounts flagged by its technology as abusive for an unspecified amount of time, a restriction that could include allowing only followers to see that user's tweets. Currently, accounts are deleted or suspended when marked as abusive.

"We aim to only act on accounts when we're confident, based on our algorithms, that their behavior is abusive," Ed Ho, vice president of engineering, wrote in a blog post. "Since these tools are new we will sometimes make mistakes, but know that we are actively working to improve and iterate on them everyday."

Twitter is also introducing new filtering options for notifications to allow users to limit what they see from certain types of accounts, such as those that lack a profile photo, and said it would alert users when it received abuse reports and inform them if further action against certain accounts takes places.



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