Breaking News

Elgato Puts Premium Seating Within Reach ASUS Unveils ProArt PA401, PA602 Wood Edition PC Cases with Retro Colors Synology Releases DiskStation Manager 7.3 Shuttle Introduces DH810 Compact Mini PC with Intel Core Ultra Processors Elgato Debuts Supersized Prompter XL for Studio Use

logo

  • Share Us
    • Facebook
    • Twitter
  • Home
  • Home
  • News
  • Reviews
  • Essays
  • Forum
  • Legacy
  • About
    • Submit News

    • Contact Us
    • Privacy

    • Promotion
    • Advertise

    • RSS Feed
    • Site Map

Search form

Sonos CEO Apologizes After Backlash Over Updates for Older Speakers

Sonos CEO Apologizes After Backlash Over Updates for Older Speakers

Consumer Electronics Jan 24,2020 0

Sonos Inc. Chief Executive Officer Patrick Spence apologized to customers after a backlash over the company’s plan to halt software updates for older products.

The speaker maker earlier this week said it would stop providing updates and new features for speakers launched in the 2000s, including the Connect, ZonePlayer, the original Play:5 and Bridge.

Although Sonos didn’t reverse the decision to nix software updates in May, the company pledged to keep older speakers “updated with bug fixes and security patches for as long as possible.” The company also said it would “work to offer an alternative solution” to major issues that can’t be addressed.

"We are not bricking them, we are not forcing them into obsolescence, and we are not taking anything away. Many of you have invested heavily in your Sonos systems, and we intend to honor that investment for as long as possible. While legacy Sonos products won’t get new software features, we pledge to keep them updated with bug fixes and security patches for as long as possible. If we run into something core to the experience that can’t be addressed, we’ll work to offer an alternative solution and let you know about any changes you’ll see in your experience," Sonos CEO said.

"We are working on a way to split your system so that modern products work together and get the latest features, while legacy products work together and remain in their current state. We’re finalizing details on this plan and will share more in the coming weeks," he added.

Sonos is under pressure from larger rivals including Apple, Amazon.com Inc. and Google, which sell internet-connected speakers with digital assistants built in. Sonos sued Google recently, accusing the tech giant of ripping off its designs.

Tags: SonosPortable speakersSmart speakers
Previous Post
Italy Watchdog Starts Non-compliance Proceedings Against Facebook
Next Post
Apple, Broadcom Sign $15 Billion Chip-Supply Deal

Related Posts

  • Sonos Reveals Arc Ultra Soundbar

  • Sonos Makes its Highly-Anticipated Headphones Debut with Sonos Ace

  • Sonos Unveils Era 300 and Era 100: The Next Generation of Smart Speakers Built for the Future of Immersive Listening

  • IKEA and Sonos launch the new SYMFONISK floor lamp speaker

  • Sonos and Amazon to expand access to voice control with Alexa on Sonos devices

  • Sonos Introducing Sub Mini, the Curvy Subwoofer that Drops Big Beats

  • Sonos launches Beam (Gen 2) soundbar with Dolby Atmos, eARC

  • 2nd-generation Beosound A1 Bluetooth Speaker Has A Longer Battery Life And Alexa Built-In

Latest News

Elgato Puts Premium Seating Within Reach
Consumer Electronics

Elgato Puts Premium Seating Within Reach

ASUS Unveils ProArt PA401, PA602 Wood Edition PC Cases with Retro Colors
Cooling Systems

ASUS Unveils ProArt PA401, PA602 Wood Edition PC Cases with Retro Colors

Synology Releases DiskStation Manager 7.3
Enterprise & IT

Synology Releases DiskStation Manager 7.3

Shuttle Introduces DH810 Compact Mini PC with Intel Core Ultra Processors
Enterprise & IT

Shuttle Introduces DH810 Compact Mini PC with Intel Core Ultra Processors

Elgato Debuts Supersized Prompter XL for Studio Use
Consumer Electronics

Elgato Debuts Supersized Prompter XL for Studio Use

Popular Reviews

be quiet! Dark Mount Keyboard

be quiet! Dark Mount Keyboard

Terramaster F8-SSD

Terramaster F8-SSD

be quiet! Light Mount Keyboard

be quiet! Light Mount Keyboard

be quiet! Light Base 600 LX

be quiet! Light Base 600 LX

be quiet! Pure Base 501

be quiet! Pure Base 501

Soundpeats Pop Clip

Soundpeats Pop Clip

Akaso 360 Action camera

Akaso 360 Action camera

Dragon Touch Digital Calendar

Dragon Touch Digital Calendar

Main menu

  • Home
  • News
  • Reviews
  • Essays
  • Forum
  • Legacy
  • About
    • Submit News

    • Contact Us
    • Privacy

    • Promotion
    • Advertise

    • RSS Feed
    • Site Map
  • About
  • Privacy
  • Contact Us
  • Promotional Opportunities @ CdrInfo.com
  • Advertise on out site
  • Submit your News to our site
  • RSS Feed