Breaking News

Razer Expands 4000 Hz Hyperpolling To Select Blackwidow Keyboards ASUS Announces ExpertCenter PN54-S1 Mini PC SCUF Gaming Introduces Valor Pro Wireless Controller for Xbox and PC PlayStation Plus Monthly Games for October 2025 Sony Unveils Sony FE 100mm F2.8 Macro GM OSS

logo

  • Share Us
    • Facebook
    • Twitter
  • Home
  • Home
  • News
  • Reviews
  • Essays
  • Forum
  • Legacy
  • About
    • Submit News

    • Contact Us
    • Privacy

    • Promotion
    • Advertise

    • RSS Feed
    • Site Map

Search form

AT&T Has Misled Consumers with Unlimited Data Promises: FTC

AT&T Has Misled Consumers with Unlimited Data Promises: FTC

Smartphones Oct 28,2014 0

AT&T was sued by the U.S. Federal Trade Commission for allegedly deceiving customers on the speed of communication through its mobile data plans. The FTC's complaint alleges that the AT&T failed to adequately disclose to its customers on unlimited data plans that, if they reach a certain amount of data use in a given billing cycle, AT&T reduces - or "throttles" - their data speeds to the point that many common mobile phone applications - like web browsing, GPS navigation and watching streaming video - become difficult or nearly impossible to use.

"AT&T promised its customers 'unlimited' data, and in many instances, it has failed to deliver on that promise," said FTC Chairwoman Edith Ramirez. "The issue here is simple: "unlimited" means unlimited."

The complaint alleges that, even as unlimited plan consumers renewed their contracts, the company still failed to inform them of the throttling program. When customers canceled their contracts after being throttled, AT&T charged those customers early termination fees, which typically amount to hundreds of dollars.

The FTC alleges that AT&T, despite its promises of unlimited data, began throttling data speeds in 2011 for its unlimited data plan customers after they used as little as 2 gigabytes of data in a billing period. According to the complaint, the throttling program has been severe, often resulting in speed reductions of 80 to 90 percent for affected users. Thus far, according to the FTC, AT&T has throttled at least 3.5 million unique customers a total of more than 25 million times.

AT&T documents also showed that the company received thousands of complaints about the slow data speeds under the throttling program. Many consumers also complained about the effect the throttling program had on their ability to use GPS navigation, watch streaming videos, listen to streaming music and browse the web.

Tags: AT&T
Previous Post
Google Works On Nanoparticle That Could Cure Cancer
Next Post
Google Releases Google Fit for Android

Related Posts

  • Alphabet's Loon and AT&T to Offer Global Connectivity Solutions

  • Wireless Companies Extend Concessions for Coronavirus-hit Until June 30

  • AT&T Revenue Drops 4.5%, Company Withdraws Guidance

  • AT&T's Xandr Announces New Data-Driven Advertising Technology

  • AT&T, Palo Alto Networks and Broadcom Collaborate on a Disaggregated Scalable Firewall

  • AT&T and Google Cloud Team Up to Enable Network Edge 5G Computing Solutions for Enterprises

  • AT&T TV Launches Today

  • FCC Proposes Over $200 Million fines Against Wireless Carriers For Failing to Protect Consumer Location Data

Latest News

Razer Expands 4000 Hz Hyperpolling To Select Blackwidow Keyboards
Gaming

Razer Expands 4000 Hz Hyperpolling To Select Blackwidow Keyboards

ASUS Announces ExpertCenter PN54-S1 Mini PC
Enterprise & IT

ASUS Announces ExpertCenter PN54-S1 Mini PC

SCUF Gaming Introduces Valor Pro Wireless Controller for Xbox and PC
Gaming

SCUF Gaming Introduces Valor Pro Wireless Controller for Xbox and PC

PlayStation Plus Monthly Games for October 2025
Gaming

PlayStation Plus Monthly Games for October 2025

Sony Unveils Sony FE 100mm F2.8 Macro GM OSS
Cameras

Sony Unveils Sony FE 100mm F2.8 Macro GM OSS

Popular Reviews

be quiet! Dark Mount Keyboard

be quiet! Dark Mount Keyboard

Terramaster F8-SSD

Terramaster F8-SSD

be quiet! Light Mount Keyboard

be quiet! Light Mount Keyboard

be quiet! Light Base 600 LX

be quiet! Light Base 600 LX

be quiet! Pure Base 501

be quiet! Pure Base 501

Soundpeats Pop Clip

Soundpeats Pop Clip

Akaso 360 Action camera

Akaso 360 Action camera

Dragon Touch Digital Calendar

Dragon Touch Digital Calendar

Main menu

  • Home
  • News
  • Reviews
  • Essays
  • Forum
  • Legacy
  • About
    • Submit News

    • Contact Us
    • Privacy

    • Promotion
    • Advertise

    • RSS Feed
    • Site Map
  • About
  • Privacy
  • Contact Us
  • Promotional Opportunities @ CdrInfo.com
  • Advertise on out site
  • Submit your News to our site
  • RSS Feed