Following several months of investigations, Samsung executives will announce the cause of the Galaxy Note7 incidents and quality enhancement plan during a press conference in Seoul, South Korea, on January 23, 2017.
Samsung Electronics, as well as independent expert organizations who conducted their own investigations into various aspects of the Galaxy Note7 incidents, will share their findings. In addition, Samsung will discuss the new measures the company has implemented in response to the incidents.
Samsung will blame "irregularly sized" batteries and manufacturing faults, according to a report from The Wall Street Journal.
The first fault relates to devices that used batteries made by Samsung subsidiary Samsung SDI. These batteries didn't fit inside the phone properly, which led to overheating and, in some cases, explosions. When reports of the Note 7 fault first emerged last August, executives believed the problem was confined to these particular devices. In response, they increased production of the Note 7 using batteries made by Hong Kong-based firm Amperex Technology. According to the WSJ, this rush to ensure there was an adequate supply of Note 7 devices for the market led to the second fault - with the increased pressure on production creating unknown "manufacturing issues."