Samsung is issuing a $100 credit to exchange the defective Galaxy Note 7 for a Galaxy S7 Edge or other Samsung device. The company has expanded the Galaxy Note7 voluntary recall to include all original and replacement Galaxy Note7 devices sold or exchanged in the United States before and after the original recall on September 15, 2016.
The decision to include new Galaxy Note7 replacement devices as part of an expanded recall was made after Samsung stopped the production, sale and exchange of the product on October 10, 2016.
All owners of Galaxy Note7 devices can exchange their phone for another Samsung smartphone device, or receive a refund, under the terms of the expanded U.S. Note7 Refund and Exchange Program, approved by the CPSC.
Through the U.S. Note7 Refund and Exchange Program, consumers can choose the following options beginning on October 13, 2016:
Up to a $100 total bill credit for a customer who exchanges a Note7 for any Samsung smartphone.
A $25 total bill credit for a customer who exchanges a Note7 for a refund or other branded smartphone.
For more information, visit samsung.com/us/note7recall.