Ricoh has published a service advisory, on yet another CDD issue. According to Ricoh, a limited number of the products below (Applicable Products) that incorporate CCD of specific production lots may exhibit the following condition:

When the product is used in camera mode, the LCD panel exhibits either a distorted image or no image.

Ricoh says that this condition occurs only in a limited number of units, but it may be accelerated if the units are exposed to high temperature and humidity environments.

Ricoh offers a free out of warranty repair to the owners of applicable products exhibiting this problem with the CCD.

Applicable Products:

Caplio RR30
Caplio 300G
Caplio G3/G3 model M/G3 model S/ProG3
Caplio G4/G4 wide
Caplio 400G wide
Caplio RX