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Microsoft Recalls  AC Power Cord for Surface Pro

Microsoft Recalls AC Power Cord for Surface Pro

PC components Jan 21,2016 0

Today, in consultation with safety regulators, Microsoft announced a voluntary replacement program for all Surface Pro AC power cords sold before March 15, 2015, in the U.S. and Canada and before July 15, 2015, in other markets where Surface is sold. If the cord is wound too tightly, twisted or pinched over an extended period of time there is a potential risk for the AC cord– the cord that connects the power supply unit to the electrical socket - to overheat.

While there are no reports of serious injury, Microsoft says that some of its customers have reported this issue.

If you bought a Surface Pro, Surface Pro 2 or Surface Pro 3 in the above timeframe, you'd better get a free replacement AC power cord from Microsoft as soon as possible. To see if you qualify for a free replacement and begin the exchange process, visit www.surface.com/powercord.



Tags: SurfaceMicrosoft
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