Microsoft to Retrofit Xbox Wheel After Malfunction
Microsoft said on Thursday it was giving customers free retrofits to
a wireless racing wheel with its Xbox 360 video game system after
hearing of malfunctions in a wheel component.
The company said it was informed of about 50 incidents worldwide of a
malfunction in the Xbox 360 Wireless Racing Wheel, in which a
component in the wheel chassis may overheat and release smoke when
the AC/DC power supply is used.
More than 230,000 of the wheels are in the field, a spokeswoman for Microsoft said.
There have been no reported incidences of fire, injury or damage resulting from the component failure, Microsoft said. adding that customers should stop using the AC/DC power supply for the wheel until they get their retrofits.
The company said it was notifying relevant regulatory agencies such as the U.S. Consumer Product Safety Commission.
More than 230,000 of the wheels are in the field, a spokeswoman for Microsoft said.
There have been no reported incidences of fire, injury or damage resulting from the component failure, Microsoft said. adding that customers should stop using the AC/DC power supply for the wheel until they get their retrofits.
The company said it was notifying relevant regulatory agencies such as the U.S. Consumer Product Safety Commission.
