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Samsung Responds To Press Reports

Samsung Responds To Press Reports

Smartphones Apr 6,2015 0

Samsung Electronics has used its official blog to repond to a report that claimed that the company hired people to prebtend to be gans at a Galaxy S6 launch event. The company also commented on a srecently released smartphone durability test. Samsung investigated a media report on April 3 that claimed people were temporarily hired and paid to attend the Galaxy S6 launching event in Shanghai, China and saidthat the story was "totally groundless and bogus."

The news article contended that part-timers, acting as "fanboys" of Samsung smartphones, participated in the launching event. Samsung said that under no circumstances had anyone been hired or given money to attend the event. "The more than 1,100 attendees, including consumers and industry officials, have all been formally invited to the Shanghai Culture Square where the event took place," Samsung said.

In an unusual move, Samsung also commented on several reports about the durability of smartphones stemming from a YouTube video posted by SquareTrade. The video shows several smartphones, including the Samsung Galaxy S6 edge, being bent or broken under high pressure. In this video, the Galaxy S6 edge was broken under the pressure of 110lbf (50kgf).

Samsung says that the video assumes a very specific condition – 110lbf (50kgf), which "rarely occurs under normal circumstances." The normal force that generated when a person presses the back pocket is approximately 66lbf (30kgf). Samsung claims its internal test results indicate that the Samsung Galaxy S6 and S6 edge are not bendable even under 79lbf (32kgf), which is equivalent to putting pressure to snap a bundle of five pencils at once.

Secondly, even though both front and back sides are exposed under the same level of pressure in normal circumstances, Samsung says this test does not show the strength of the back side. "Some smartphones have different durability in each the front and back sides respectively. SquareTrade has only tested the front side, which may mislead consumers about the entire durability of smartphones, " the company commenced.

Samsung plans to officially deliver our statement to SquareTrade and ask them to conduct the stress test again which targets both front and back sides, and open the test result to the public.

Tags: SAMSUNG
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