Breaking News

Micron Announces New 2600 NVMe SSD HighPoint Launches Next-Gen External PCIe Gen5 x16 Switching Adapter LG Display Begins Mass Production of Ultimate Gaming OLED Panel with 4th-Generation OLED Technology PlayStation Plus Monthly Games for July 2025 Samsung Releases Smart Monitor M9 With AI-Powered QD-OLED Display

logo

  • Share Us
    • Facebook
    • Twitter
  • Home
  • Home
  • News
  • Reviews
  • Essays
  • Forum
  • Legacy
  • About
    • Submit News

    • Contact Us
    • Privacy

    • Promotion
    • Advertise

    • RSS Feed
    • Site Map

Search form

Verizon To Pay Refunds To Customers

Verizon To Pay Refunds To Customers

Smartphones Oct 4,2010 0

Verizon Wireless in a statement Sunday said it will pay millions of dollars in refunds to 15 million cell phone customers who were erroneously charged for data sessions or Internet use. "Verizon Wireless values our customer relationships and we always want to do the right thing for our customers," said Mary Coyne, Deputy General Counsel, Verizon Wireless.

"In October and November, we are notifying about 15 million customers, through their regular bill messages, that we are applying credits to their accounts due to mistaken past data charges. We will mail former customers refund checks. In most cases, these credits are in the $2 to $6 range; some will receive larger credits or refunds," she said.

"As we reviewed customer accounts, we discovered that over the past several years approximately 15 million customers who did not have data plans were billed for data sessions on their phones that they did not initiate. These customers would normally have been billed at the standard rate of $1.99 per megabyte for any data they chose to access from their phones. The majority of the data sessions involved minor data exchanges caused by software built into their phones; others involved accessing the web, which should not have incurred charges. We have addressed these issues to avoid unintended data charges in the future."

The charges affected customers who did not have data usage plans, but were billed because of exchanges initiated by software built into their phones.

Verizon did not disclose how much exactly it would have to pay but said 15 million customers would receive credits or refund checks that in most cases would range from $2 to $6 but would go beyond this in some cases, on their October or November bills.

Former customers will get refund checks while existing customers will get credits.

Tags: Verizon Wireless
Previous Post
Toshiba's To Introduce Glasses-free 3D TV In December
Next Post
ASUS ROG Crosshair IV Extreme Pushes AMD Performance and Supports Multi-GPU CrossLinx 3 Technology

Related Posts

  • Wireless Companies Extend Concessions for Coronavirus-hit Until June 30

  • Huawei Sued Verizon Over Patents

  • FCC Says Wireless Carriers Shared Users' Locations

  • Verizon Teams up With Google to Offer Stadia

  • Verizon Drops Traditional Cable Bundles

  • Amazon, Verizon Partner to Bring Cloud Closer to Mobile and 5G Connected Devices

  • Verizon, Snap to Develop 5G Augmented Reality Experiences

  • Verizon to Give Customers 12 Months of Disney+

Latest News

Micron Announces New 2600 NVMe SSD
Enterprise & IT

Micron Announces New 2600 NVMe SSD

HighPoint Launches Next-Gen External PCIe Gen5 x16 Switching Adapter
Enterprise & IT

HighPoint Launches Next-Gen External PCIe Gen5 x16 Switching Adapter

LG Display Begins Mass Production of Ultimate Gaming OLED Panel with 4th-Generation OLED Technology
Enterprise & IT

LG Display Begins Mass Production of Ultimate Gaming OLED Panel with 4th-Generation OLED Technology

PlayStation Plus Monthly Games for July 2025
Gaming

PlayStation Plus Monthly Games for July 2025

Samsung Releases Smart Monitor M9 With AI-Powered QD-OLED Display
Enterprise & IT

Samsung Releases Smart Monitor M9 With AI-Powered QD-OLED Display

Popular Reviews

be quiet! Light Loop 360mm

be quiet! Light Loop 360mm

be quiet! Dark Mount Keyboard

be quiet! Dark Mount Keyboard

Arctic Liquid Freezer III 420 - 360

Arctic Liquid Freezer III 420 - 360

be quiet! Light Mount Keyboard

be quiet! Light Mount Keyboard

Soundpeats Pop Clip

Soundpeats Pop Clip

Noctua NH-D15 G2

Noctua NH-D15 G2

Crucial T705 2TB NVME White

Crucial T705 2TB NVME White

be quiet! Light Base 600 LX

be quiet! Light Base 600 LX

Main menu

  • Home
  • News
  • Reviews
  • Essays
  • Forum
  • Legacy
  • About
    • Submit News

    • Contact Us
    • Privacy

    • Promotion
    • Advertise

    • RSS Feed
    • Site Map
  • About
  • Privacy
  • Contact Us
  • Promotional Opportunities @ CdrInfo.com
  • Advertise on out site
  • Submit your News to our site
  • RSS Feed