Breaking News

SAMA Introduces the S32 WOOD, a Compact M-ATX Case Bundled with an 80 PLUS Gold PSU Thypoch Completes Simera-C Cine Prime Lineup with New 100mm T1.9 Lens CORSAIR Launches the RM1200e Power Supply with Built-in PinProtect GPU Overcurrent Protection and Platinum-certified Efficiency CORSAIR Changes the Game with PureVector, a Science-Based Personalized Aiming Technology, Launching Exclusively in the SABRE v3 PRO PureVector Mouse Series AMD FSR Upscaling 4.1 Boosts Frames and Image Quality on More Devices

logo

  • Share Us
    • Facebook
    • Twitter
  • Home
  • Home
  • News
  • Reviews
  • Essays
  • About
    • Submit News

    • Contact Us
    • Privacy

    • Promotion
    • Advertise

    • RSS Feed

Search form

Verizon To Pay Refunds To Customers

Verizon To Pay Refunds To Customers

Smartphones Oct 4,2010 0

Verizon Wireless in a statement Sunday said it will pay millions of dollars in refunds to 15 million cell phone customers who were erroneously charged for data sessions or Internet use. "Verizon Wireless values our customer relationships and we always want to do the right thing for our customers," said Mary Coyne, Deputy General Counsel, Verizon Wireless.

"In October and November, we are notifying about 15 million customers, through their regular bill messages, that we are applying credits to their accounts due to mistaken past data charges. We will mail former customers refund checks. In most cases, these credits are in the $2 to $6 range; some will receive larger credits or refunds," she said.

"As we reviewed customer accounts, we discovered that over the past several years approximately 15 million customers who did not have data plans were billed for data sessions on their phones that they did not initiate. These customers would normally have been billed at the standard rate of $1.99 per megabyte for any data they chose to access from their phones. The majority of the data sessions involved minor data exchanges caused by software built into their phones; others involved accessing the web, which should not have incurred charges. We have addressed these issues to avoid unintended data charges in the future."

The charges affected customers who did not have data usage plans, but were billed because of exchanges initiated by software built into their phones.

Verizon did not disclose how much exactly it would have to pay but said 15 million customers would receive credits or refund checks that in most cases would range from $2 to $6 but would go beyond this in some cases, on their October or November bills.

Former customers will get refund checks while existing customers will get credits.

Tags: Verizon Wireless
Previous Post
Toshiba's To Introduce Glasses-free 3D TV In December
Next Post
ASUS ROG Crosshair IV Extreme Pushes AMD Performance and Supports Multi-GPU CrossLinx 3 Technology

Related Posts

  • Wireless Companies Extend Concessions for Coronavirus-hit Until June 30

  • Huawei Sued Verizon Over Patents

  • FCC Says Wireless Carriers Shared Users' Locations

  • Verizon Teams up With Google to Offer Stadia

  • Verizon Drops Traditional Cable Bundles

  • Amazon, Verizon Partner to Bring Cloud Closer to Mobile and 5G Connected Devices

  • Verizon, Snap to Develop 5G Augmented Reality Experiences

  • Verizon to Give Customers 12 Months of Disney+

Latest News

SAMA Introduces the S32 WOOD, a Compact M-ATX Case Bundled with an 80 PLUS Gold PSU
Enterprise & IT

SAMA Introduces the S32 WOOD, a Compact M-ATX Case Bundled with an 80 PLUS Gold PSU

Thypoch Completes Simera-C Cine Prime Lineup with New 100mm T1.9 Lens
Cameras

Thypoch Completes Simera-C Cine Prime Lineup with New 100mm T1.9 Lens

CORSAIR Launches the RM1200e Power Supply with Built-in PinProtect GPU Overcurrent Protection and Platinum-certified Efficiency
PC components

CORSAIR Launches the RM1200e Power Supply with Built-in PinProtect GPU Overcurrent Protection and Platinum-certified Efficiency

CORSAIR Changes the Game with PureVector, a Science-Based Personalized Aiming Technology, Launching Exclusively in the SABRE v3 PRO PureVector Mouse Series
Gaming

CORSAIR Changes the Game with PureVector, a Science-Based Personalized Aiming Technology, Launching Exclusively in the SABRE v3 PRO PureVector Mouse Series

AMD FSR Upscaling 4.1 Boosts Frames and Image Quality on More Devices
GPUs

AMD FSR Upscaling 4.1 Boosts Frames and Image Quality on More Devices

Popular Reviews

Endorfy Thock V2 Wireless Keyboard

Endorfy Thock V2 Wireless Keyboard

SoundPeats Cove Pro

SoundPeats Cove Pro

The Quiet Technology Behind the Spin

The Quiet Technology Behind the Spin

Akaso Brave 8 Lite

Akaso Brave 8 Lite

SoundPeats C30

SoundPeats C30

Kioxia Exceria Plus G3 512GB microSD

Kioxia Exceria Plus G3 512GB microSD

be quiet! Dark Perk Mice

be quiet! Dark Perk Mice

XbotGo Chamaleon

XbotGo Chamaleon

Main menu

  • Home
  • News
  • Reviews
  • Essays
  • About
    • Submit News

    • Contact Us
    • Privacy

    • Promotion
    • Advertise

    • RSS Feed
  • About
  • Privacy
  • Contact Us
  • Promotional Opportunities @ CdrInfo.com
  • Advertise on out site
  • Submit your News to our site
  • RSS Feed