Dell is recalling Hybrid Power Adapters sold with power banks, urging consumers to immmediately stop using the affected devices and contact Dell for instructions on receiving a free replacement adapter.
According to Dell, the specific hybrid power adapter casing can break and detach, exposing the internal metal components, posing an electric shock hazard.
This recall involves Dell hybrid power adapters sold with power banks. The adapter is designed to be disconnected from the power bank via release tabs. The recalled adapters were manufactured from January 2017 through March 2017 and can be used separately from the power bank while connected to a power outlet. The adapter is black and darker in color than the power bank with a Dell logo on the back label. The adapters have the following manufacture code –“CN-05G53P - LOC00 – XXX – XXXX – AXX” printed on the back of the unit, where “X” represents a numerical value. A full listing of the recalled adapter manufacture codes included in the recall are listed on www.dellproduct.com.
Dell says it has received 11 reports of the hybrid power adapter breaking and exposing the internal components. No injuries have been reported.
The spceific adapters (about 8,900 units) were sold at Dell.com, Amazon.com, Microcenter.com, and other electronic online retailers across the U.S. from February 2017 through August 2018 for between $125 and $200. In addition, about 475 were sold in Canada.