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HP Recalls Batteries for HP and Compaq Notebook Computers Due to Fire and Burn Hazards

HP Recalls Batteries for HP and Compaq Notebook Computers Due to Fire and Burn Hazards

PC components Jun 23,2016 0

HP is recalling lithium-ion batteries containing Panasonic cells that are used in HP notebook computers. The batteries are compatible with HP, Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion notebook computers.

According to HP, the specific battery packs can overheat, posing fire and burn hazards.

The black batteries measure about 8 inches long, 2 inches wide and about 1 inch high. The battery bar code is printed on the back of the battery. "HP Notebook Battery" and the model number are printed on the battery. The batteries included in this recall have the following barcodes: 6BZLU, 6CGFK, 6CGFQ, 6CZMB, 6DEMA, 6DEMH, 6DGAL and 6EBVA.

HP says it has received seven reports of battery packs overheating, melting or charring, including four reports of property damage of about $4,000 total.

The batteries were sold at Best Buy, Wal-Mart, and Costco and authorized dealers in the U.S. and online at www.hp.com from March 2013 through August 2015. The batteries were sold with notebook computers for between $300 and $1,700. The batteries were also sold separately for between $50 and $90.

Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery.

Tags: HP
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