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Microsoft Ends Support for the Microsoft Health Dashboard Applications and Services

Microsoft Ends Support for the Microsoft Health Dashboard Applications and Services

Gadgets Mar 2,2019 0

Microsoft on Friday announced the end of support for Microsoft Health and Microsoft Band apps.

The software giant already discontinued its wrist-worn Band fitness tracker more than two years ago, but the company has kept the Band apps running to support existing users.

The company will shut down the Microsoft Health Dashboard site on the web and remove the Microsoft Band apps from the Android, Apple, and Microsoft app stores on 31st of May. Microsoft Band device users will be able tp continue to use their devices, though web connected features will not be available, Microsoft said.

Users of the Microsoft Health Dashboard will be able to export their data using export tools on the site until 5/31/2019.

In terms of features, you will still be able to record and track things like steps, heart rate, and other basic workouts, as well as activity data on your Band. You will continue to be able to track your sleep and set alarms from the Band, but any of the features that rely on the cloud or the phone app will no longer work.

Microsoft is letting some users get a refund on their Band devices, based on the following criteria. Eligible customers will get $79.99 for the original Band, or $175 for the second-generation Band.

Certain Band users will be eligible to receive a refund according to the below terms. Eligible users are users that either:

  • Have a Band that is covered under its Limited Warranty; OR
  • Are Active Users. An Active User is defined as a user who has worn the Band on their wrist and completed a data sync from the Band to the Health Dashboard between 12/1/2018 and 3/1/2019.

All eligible users will receive an email with refund instructions. Refunds will be processed for the following amounts:

  • Band 1: $79.99
  • Band 2: $175

Refunds must be claimed by 8/30/2019.

Tags: Microsoft BandMicrosoft healthwearables
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