Samsung’ s Customer Satisfaction Division announced the launch of its Samsung Product Support TV (SPSTV) initiative -- an Internet-based, live streaming television channel produced and hosted by Samsung. The channel will feature a lineup of live shows, how-to videos, and interactive chat sessions that will offer users a way to improve their understanding of their Samsung products. The initial pilot episodes titled, "Keep it Simple" is a live show covering topics from Samsung Digital Televisions to Samsung Mobile Phones. In addition, it offers viewers a chance to ask questions through a real-time chat session, which the hosts answer toward the end of the show.

SPSTV officially launched on January 7, 2010, broadcasting from the International Consumer Electronics Show (CES) in Las Vegas, NV. Viewers can currently tune in to SPSTV at http://www.samsung.com/spstv.