Plextor SSD today officially announced a significant update to its customer service. Starting January 1, 2024, the RMA services for Plextor SSD products will be entirely transferred to SSSTC (Solid State Storage Technology Corporation). In a move to offer enhanced customer service, Plextor SSD has decided to shift its RMA services to SSSTC. Recognized as a leading SSD manufacturer In Taiwan, SSSTC is renowned for its exceptional customer service.

Beginning January 1, 2024, Plextor SSD users will be able to directly access and apply for RMA services via the official website of SSSTC. To better accommodate the needs of a global clientele, the website is available in three language versions: Traditional Chinese, Simplified Chinese, and English, ensuring all users can easily obtain the necessary information and support.

Should you encounter any issues during this process or require further assistance and support, please contact SSSTC through the following links:

•English: https://www.ssstc.com/prma
•Traditional Chinese: https://www.ssstc.com/tw/prma
•Simplified Chinese: https://www.ssstc.cn/prma

We appreciate your understanding and support during this transition. If Plextor customers experience any issues related to Plextor warranties during or after the transition, they are encouraged to contact us through the contact form available on the Plextor RMA service webpage for the necessary support and assistance.